UX Audit – TimesIT

UX Audit Services

A comprehensive UX audit is a systematic, data-driven assessment of your digital product’s overall usability and accessibility. Times IT Sylhet transforms user frustrations into seamless experiences through expert UX auditing. Stop losing customers to poor user experience. Our skilled UX designers will analyze, identify, and solve critical usability issues that impact your business growth. Save money, boost conversions, and achieve exceptional user satisfaction with our expert UX audit service.

Our UX Audit Services

Comprehensive Usability Analysis

Our expert UI/UX designers conduct thorough usability evaluations across all touchpoints, identifying friction points and opportunities to enhance user satisfaction and engagement.

Heuristic Evaluation

We perform detailed heuristic evaluations based on established usability principles to ensure your digital product follows best practices that make it more user-friendly and intuitive.

User Journey Mapping

We analyze complete user paths through your product, identifying pain points, drop-off locations, and opportunities to streamline the experience for better conversion rates.

Accessibility Assessment

Our team evaluates your product’s compliance with accessibility standards, ensuring inclusive design that reaches all users regardless of their abilities or limitations.

Performance & Technical Analysis

We assess loading times, responsiveness, and technical performance factors that directly impact user experience and search engine rankings

Competitive Benchmarking

Post-audit, we provide detailed competitive analysis comparing your product against industry leaders, revealing strategic opportunities for differentiation and improvement.

Why does your company need a UX audit service?

Our UX audit service creates powerful insights into user behavior and identifies critical barriers preventing optimal user experiences. We transform confusing digital interfaces into intuitive, efficient platforms that humanize technology. Making every interaction purposeful and driving measurable improvements in user satisfaction and business performance.

Uncover Hidden Issues

Your team knows the product inside out, but our UX audit reveals blind spots and usability problems that internal teams often miss. The result? Dramatically improved user retention and conversion rates.

Data-Driven Insights

Our experienced UX designers provide evidence-based recommendations backed by user research and analytics. Leverage comprehensive data to make informed design decisions that deliver measurable results.

Reduce Development Costs

UX audits should be conducted in the very beginning steps of redesign projects to identify costly errors before they compound. Our audit services help you avoid expensive mistakes and resource waste.

Stay Competitive

Times IT Sylhet’s diverse project portfolio keeps us current with emerging UX trends and industry standards. Our audits deliver valuable competitive intelligence for your strategic positioning.

Maximize ROI

Our UX audit specialists provide targeted recommendations that increase conversion rates, reduce support costs, and accelerate user adoption for maximum business impact.

Why should you choose Times IT Sylhet as your UX audit partner?

01 Proven Methodology

Times IT Sylhet delivers consistent, actionable insights across diverse projects. Our satisfied clients demonstrate our proven ability to identify critical UX issues and provide results-driven solutions.

02 Industry expertise

Deep specialization across multiple sectors enables us to understand unique challenges and deliver tailored audit findings that resonate with specific industry requirements and user expectations.

03 Custom Analysis

Every audit receives personalized attention with bespoke evaluation criteria designed specifically for your business goals, target audience, and competitive market positioning needs.

04 Advanced Tools & Techniques

We leverage cutting-edge UX audit methodologies and analytical tools to create comprehensive assessments that keep your business ahead of industry trends.

05 Transparent Process

Your team becomes our partner through clear communication, detailed reporting, and collaborative review sessions that ensure alignment with your vision and priorities.

06 Comprehensive Coverage

Full-spectrum UX audit capabilities from technical performance to behavioral analysis, providing end-to-end evaluation under one experienced, integrated team.

07 Actionable Recommendations

Every finding is backed by user research, analytics, and testing data to ensure solutions deliver measurable results and optimal return on investment.

Our Industry Expertise

Transform user experiences across industries with our specialized UX audit consulting. We deliver precise, data-driven analysis that elevates engagement and efficiency.

Startups

We help startups identify critical UX barriers that prevent investor confidence and user adoption, establishing strong market positioning through evidence-based improvements.

Enterprise

We audit scalable enterprise solutions to streamline complex workflows, enhance productivity, and support organizational growth across multiple departments and user groups.

NGOs

We analyze mission-driven digital experiences to remove donation barriers, increase supporter engagement, and effectively communicate your cause to beneficiaries worldwide.

Corporates

We evaluate professional corporate interfaces to enhance internal efficiency, improve stakeholder communication, and strengthen brand reputation across all digital touchpoints.

Small Business

We create cost-effective audit processes that help small businesses compete with larger competitors while maximizing limited resources and implementation budgets.

B2B Business

We audit B2B platforms to simplify complex processes, facilitate decision-making, and create seamless experiences that drive business relationships and growth.

Why Are Our UX Audit Services The Right Choice For You?

Experience the difference with our UX audit services, where analytical rigor meets user-centric insights to propel your business forward.

Deep Expertise in User Behavior Analysis

Our team combines technical precision with behavioral psychology, focusing on real user interactions to identify authentic problems. We uncover hidden usability barriers that maximize user satisfaction while achieving your business goals for measurable competitive advantage.

Tailored Analysis for Every Business

At Times IT Sylhet, every audit is uniquely crafted. We analyze your specific user base and business challenges, delivering bespoke evaluation criteria and recommendations that bridge analytical insights with practical implementation strategies.

Research-Driven Methodology

Exceptional audits begin with powerful data collection. We conduct comprehensive user research, analytics analysis, and behavioral studies to uncover improvement opportunities, ensuring our evidence-based findings are both actionable and strategically effective.

Focus on Complete User Experience

Every interaction matters. Our UX audit optimizes entire user journeys, eliminates friction points, and creates seamless, intuitive experiences across websites, apps, and digital products, ensuring every touchpoint delivers maximum value.

Collaboration Throughout Process

Your vision drives our analysis. We partner closely with your team from initial assessment through final recommendations, ensuring our strategic insights align perfectly with your business objectives and implementation capabilities.

Proven Track Record of Impact

With an impressive cross-industry portfolio, Times IT Sylhet’s audits consistently deliver measurable improvements. From startups to enterprises, we’ve empowered businesses to boost engagement, increase conversions, and transform digital performance.

Our UX Audit Success Stories

We create comprehensive UX audits that reveal critical insights and drive measurable business improvements. Our expertise spans diverse industries and delivers impactful and innovative digital solutions.

"Times IT Sylhet transformed our digital presence with incredible attention to detail and analytical depth. Their UX audit revealed critical issues we never knew existed and provided a clear roadmap for improvement."

25K

We helped Konoom identify user experience barriers that were blocking unique donors!

52%

Increased donation completion rates through strategic UX improvements!

+300%

Campaign success rate improvement through optimized user flows!

Our UI/UX Design Team

Samantha Reed

Creative Director

Jordan Clark

UX/UI Designer

Ava Martinez

Brand Strategist

Ethan Johnson

Senior Graphic Designer

Sophia Williams

Content Strategist

Michael Brown

Web Developer

Client Testimonial

True stories from businesses who have trusted us with their brand identity.

“Times IT Sylhet’s UX audit revealed critical insights that transformed our user engagement. Their analytical approach and detailed recommendations exceeded our expectations completely.”

Ashikul Islam

Co Founder, Times IT Sylhet

“They perfectly realized my concept while maximizing efficiency. Their blend of professionalism, innovation, and technical excellence truly exceeded expectations.”

Johnny Lim C.K

Cycle & Carriage, Singapore

“Within just two weeks, Times IT Sylhet delivered outstanding content that surpassed our expectations, demonstrating excellent project management and consistently positive communication.”

Yaqin Liu

Product Manager at Lingxing

Have Questions?

Find the right solution
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What is a UX audit?

A UX audit is a systematic, data-driven assessment of a product’s overall usability and accessibility to identify strengths, weaknesses, and areas for improvement. It involves analyzing usability, accessibility, design, and performance to boost conversion rates and ensure user satisfaction.

Why does my business need UX audit service?

A UX audit service benefits your business by providing valuable insights into your website or application’s user experience. It helps identify usability issues, improve customer satisfaction, increase conversion rates, and ultimately drive business growth through data-driven improvements.

What types of products and businesses are eligible for a UX audit?

Businesses with websites, mobile apps, e-commerce platforms, software applications, and digital services are eligible for UX audit. Regardless of business size, if you have a digital presence, a UX audit can help you optimize user experience and improve performance.

What is the process of UX audit?

The UX audit process involves initial assessment, comprehensive data collection, detailed evaluation, issue identification, strategic recommendations, improvement plan development, and a detailed action plan for implementation.

What deliverables are included in the UX Audit?

The deliverables of a UX audit typically include a detailed report outlining findings, prioritized actionable recommendations, usability testing results, user journey maps, wireframes or prototypes for proposed improvements, and ongoing support for implementation and optimization.

How to choose a UX audit agency?

When selecting a UX audit agency, consider their experience, expertise in your industry, client testimonials, portfolio quality, methodology transparency, and ability to provide practical solutions based on your specific needs and budget constraints.

How much time does a UX audit take?

The duration depends on product complexity and audit scope. Regular audits are recommended every three months for high-velocity teams and every six months for established products. Comprehensive audits typically take 2-8 weeks to complete.

How much do UX audit services cost?

The cost of UX audit services varies based on factors such as audit scope, product complexity, expertise level required, and project duration. Prices range from thousands to tens of thousands of dollars based on specific requirements.

How do I prepare for a UX audit?

To prepare for a UX audit, gather relevant information about your product including user feedback, analytics data, and existing usability testing results. Clearly define your goals and objectives for the audit, and be open to receiving constructive feedback and implementing recommended improvements.

CONTACT WITH US

Ready to optimize your user experience? Let's begin today.

We’ll arrange a discovery call to explore your digital product, create a tailored audit proposal, and begin analyzing your user experience upon approval.